DELIVERY
Do you deliver nationwide?
Yes, we offer delivery across South Africa.
Do you offer local collection?
Yes — free local collection is available in Cape Town.
How long does delivery take?
Delivery times typically range from 2–5 working days depending on your location.
PAYMENTS
What payment methods do you accept?
We accept all major debit and credit cards, as well as secure online payment options.
Is my payment secure?
Yes — all transactions are processed through secure, encrypted payment gateways.
RETURNS & EXCHANGES
What is your return policy?
We offer exchanges within 30 days, provided items are unworn and in original condition.
How do I request an exchange?
Simply contact us with your order details and we’ll guide you through the process.
WETSUITS
Will my wetsuit fade?
Neoprene doesn’t love the sun. Prolonged exposure to direct sunlight can cause fading and may weaken the material over time. Always dry your wetsuit inside out and out of direct sunlight.
How do I put on my wetsuit easily?
Take your time and avoid pulling too hard. Use your fingertips (not nails) and work the suit up gradually. A little water or plastic bags over your feet can help it slide on more easily.
How do I care for my wetsuit?
Rinse thoroughly with fresh water after every use to remove salt, sand, and chlorine. Hang it to dry inside out in a shaded area.
Why does my wetsuit smell?
Odour is usually caused by bacteria from saltwater and moisture. Regular rinsing and allowing it to dry completely will help prevent this.
Can I put my wetsuit in the washing machine?
No — machine washing can damage the neoprene. Always hand rinse with cold water.
How should I store my wetsuit?
Store it flat or on a wide hanger in a cool, dry place. Avoid folding it tightly for long periods to prevent creasing.
Can I dry my wetsuit in the sun?
It’s best to avoid direct sunlight. UV exposure can damage the neoprene and cause colours to fade.